If the handle has slipped try keeping it in the horizontal position after you use your key to pop out the cylinder and enter your combination code and then push on it to hopefully put it back in place to catch the mechanism and open.
Sentry safe door handle loose.
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Find answers to the most frequently asked questions about sentrysafe products.
It is possible there is a document jammed between the door that is keeping outward pressure on the door thus preventing the free movement of the pins to release so pushing the door inward should relieve this stress and allow the handle to move.
Pull off the keypad or dial on the combination sentry safe by depressing the plastic or metal part around the safe.
Use the safety key that came with your combination sentry safe.
Sentrysafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils theft and more.
If the combination sentry safe is a fairly new model it comes with a safety key.
I called the sentry main number and the 1st person who answered told me where to look for the model and serial and then she sent me the replacement handle free the same day.
Put the key in the key hole turn it and pull the safe door open.
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